iYogi Launches Remote Support Services for Microsoft Windows 2003 Server

Released on: March 25, 2008, 2:34 am

Press Release Author: Vishal Dhar

Industry: Computers

Press Release Summary: iYogi, a next generation remote technical support company,
announced today the expansion of their small business services to include support
for Microsoft Windows 2003 Server, enabling business owners to efficiently maintain
their network without maintaining an IT department. With more than 30,000 customers
worldwide

Press Release Body:

New York, NY - March 6, 2008 - iYogi, a next generation
remote technical support company, announced today the expansion of their small
business services to include support for Microsoft Windows 2003 Server, enabling
business owners to efficiently maintain their network without maintaining an IT
department. With more than 30,000 customers worldwide, iYogi offers support for more
than 70 software applications and peripheral devices and offers specific service
packages uniquely geared for small businesses, starting at $84.99 per computer/per
year.


"There are currently 2.4 million small businesses in the United States that have
server-based LANs,\" said Merle Sandler, research manager in the SMB program at IDC.
\"Solving networking - related problems can be an area of concern for small
businesses, which often lack adequate IT resources.\"


Windows Server 2003 is a
multipurpose operating system capable of handling a diverse set of server roles.
iYogi provides the following features and support options:


-

Active Directory
- Group Policies
- Rights Management
- Network set-up
- File and print server
- Internet based services
- Virtual Private Network
- Rights Management Services
- Terminal server
- Remote Access Services


Customers can select from the following pricing plans, paying a flat rate per
incident or purchasing an annual subscription.


o

Single Incident $ 189.99
o One year, unlimited access to technical support $ 999.99



"iYogi leverages India's 20 years of experience in providing excellent technical
support to customers across the globe," said iYogi's President, Vishal Dhar. "We
have expanded our personal off shoring model to deliver an incredible experience at
a revolutionary price. Our support services for Microsoft Windows 2003 Server are
provided by Microsoft Certified professionals with years of experience supporting
Microsoft's products. They have a passion for helping small business and enterprise
customers develop the potential of their technology investments."


iYogi's Remote Service for Windows 2003 Server along with all of iYogi's
services, is available to customers in the United States, Canada and United Kingdom.
With a resolution rate of 86% and customer satisfaction rating of 93%, iYogi
provides customers with an inexpensive and consistent option for their technical
support needs.



ABOUT IYOGI



Headquartered in Gurgaon, India with offices in New York, NY, iYogi provides
personalized computer support for
small business and home office users. iYogi offers 24/7 phone and online assistance
for technologies we use every day and supports products from a wide range of
vendors. Utilizing proprietary technology, iMantra, and a superior Microsoft
certified team, iYogi delivers higher resolution benchmarks and service levels than
competing services. For more information and a detailed list of supported
technologies, visit: www.iyogi.net.




Web Site: http://www.iyogi.net

Contact Details: Vishal Dhar
President Marketing
iYogi, Inc.
12 Desbrosses St.
New York, NY 10013
Phone: 212 229 0901
Fax: 1+888-867-2715
mail id: awadhesh.singh@iyogi.net

  • Printer Friendly Format
  • Back to previous page...
  • Back to home page...
  • Submit your press releases...
  •